We’re COVID Safe

NSW Health order: Classes continue during any Northern Beaches and Greater Sydney restrictions. Read how that works in the prior to class section below, or jump to the current health order guidelines for info on how classes are currently operating.


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Class guidelines:

Goodog has developed guidelines to protect our clients and staff and are registered as a COVID Safe business with the NSW Government. If you have any questions please email Renée on renee@goodog.com.au.

Goodog is a small business, so please help us to continue operating and abide with the guidelines and NSW health orders.

Prior to class:

  • Health order changes: If restrictions are announced some classes may move outdoors (to a safe space), another location or time, online (live), or class numbers may be reduced. If you attend two or more online classes, Goodog offers additional in-person socialisation once the health order eases, and at no extra cost. Read the common questions about At-Home LIVE online classes before making an assumption on how they operate. They are the same lessons, live and beneficial. Also, read feedback about online classes here: Feedback.
  • Distancing: Keep to the distancing rule – either 4sqm or 2sqm depending on the latest advice.
  • Class limits: At the time of booking, clients are advised how many people can attend with each pup. The current limits are below and may change:
    • All in-person classes: 1 person per pup.
    • All At-Home LIVE classes: everyone in your household
  • Extra attendees: We may be able to accommodate extra attendees for in-person classes. To request extra people per pup spots, please email Renée on renee@goodog.com.au.
  • Extra attendee availability: If many clients request extra attendee spots, we rotate availability each week so all clients can bring other family members sometime during the course.
  • Attendee registration: register attendee names with Goodog who are additional to the original booking name. Clients should advise Goodog if the attendee list changes.
  • Surfaces: Chairs and surfaces used for classes are cleaned before and after class.

During class:

  • People per pup: Keep a maximum of the people per pup as indicated at time of booking. We may be able to accommodate some requests for extra attendees, let us know.
  • Distancing: Keep to the distancing rule – either 4sqm or 2sqm depending on the latest advice.
  • Chairs: Stay in your seat when in class, unless asked by the instructor to work with your pup away from your chairs.
  • Illness: Stay away if you are unwell. Another family member/friend who you’ve had no contact with can attend with your puppy, or a make-up session might be an option when you are well again (pending availability). Let us know as soon as you can and prior to class. Also, read the missed classes and cancellations policy.
  • Masks: As of 4pm 23rd June masks are required for public spaces. On Saturday 26th June, the mask requirement was extended, therefore please wear a mask to class. Outside of this time period, if you are ill (standard illness) please wear a mask for the comfort of others.
  • QR code: The trainer will display the Goodog Service NSW app in each class.

How were classes affected by the Northern Beaches health order in Dec 2020 and Jan 2021?

  • No classes were affected and all Goodog classes continued in-person. NB: classes were not scheduled during the initial ‘essential movement only’ lockdown. However, were scheduled during the 4sqm restrictions in public places and went ahead.
  • Distancing: Due to the return of the 4sqm indoor distancing order during January, the people per pup rule stayed at 2 with no extra guests accepted.
  • Masks: It was not a requirement, however Goodog asked clients to wear masks during class to protect themselves, our trainers and other clients.
  • Health order changes: If further restrictions were announced some classes could have moved outdoors (to a safe space), another location, or online (live). If anyone attended extended online classes, Goodog offered additional in-person socialisation once the health order eased, and at no extra cost. Luckily, classes remained in-person, indoors with no changes in January 2021.
    • Start times: if changes were needed some evening outdoor classes might be earlier to capture the light before sundown (there are no lights outside the halls). Also, the start time and day for online classes might have changed.
  • Zones: All Goodog classes are in the southern zone of the Northern Beaches.
  • QR code: The trainer displayed the Goodog Service NSW app code in each class.
  • Updates: If there were any changes to classes, Renée emailed clients.

NSW Health order updates:

  • Update 28th July, 2021: The NSW Premier extended the stay-at-home order which is now due to end on Saturday 28th August 12:01am.
    • This means classes are still At-Home LIVE online until 27th August, while Agility is postponed until the health order eases.
    • Read the common questions about At-Home LIVE online classes before making an assumption on how they operate. They are the same lessons, live and beneficial. Also, read feedback about online classes here: Feedback.
    • If you attend two or more online classes, Goodog offers additional in-person socialisation once the health order eases, at no extra cost.
    • If restrictions are further updated some classes may move outdoors (to a safe space), another location or time, remain online (live), or extra class attendee numbers may be reduced.
    • All those currently enrolled in class have been contacted about the new class arrangements.
    • Future classes are filling up quickly, so book early. If you have any questions email renee@goodog.com.au.
  • Update 17th July, 2021: The NSW Premier added further restrictions to the health order which is due to end on Friday 30th July 11:59pm. None of the new restrictions affect Goodog classes and we are still operating as per the previous update on 14th July. Non-essential retail will close, however pet stores can remain open.
    • This means classes are still At-Home LIVE online until 30th July, while Agility is postponed until the health order eases.
    • Read the common questions about At-Home LIVE online classes before making an assumption on how they operate. They are the same lessons, live and beneficial. Also, read feedback about online classes here: Feedback.
    • If restrictions are further updated some classes may move outdoors (to a safe space), another location or time, remain online (live), or extra class attendee numbers may be reduced.
    • If you attend two or more online classes, Goodog offers additional in-person socialisation once the health order eases, at no extra cost.
    • All those currently enrolled in class have been contacted about the new class arrangements.
    • Future classes are filling up quickly, so book early. If you have any questions email renee@goodog.com.au.
  • Update 14th July, 2021: The NSW Premier extended the stay-at-home order until Friday 30th July 11:59pm. Due to the health order classes have moved to At-Home LIVE online classes until 30th July, while Agility is postponed until the health order eases.
    • If restrictions are further updated some classes may move outdoors (to a safe space), another location or time, remain online (live), or extra class attendee numbers may be reduced.
    • If you attend two or more online classes, Goodog offers additional in-person socialisation once the health order eases, at no extra cost.
    • All those currently enrolled in class have been contacted about the new class arrangements. If you have any questions email renee@goodog.com.au.
  • Update 9th July, 2021: The NSW Premier tightened the stay-at-home order at 11am on 9th July to reduce outdoor activities until Friday 16th July 11:59pm. Due to the health order classes have either moved online for their first class only, while Agility has been postponed until the health order eases. If restrictions are updated some classes may move outdoors (to a safe space), another location or time, remain online (live), or extra class attendee numbers may be reduced. If you attend two or more online classes, Goodog offers additional in-person socialisation once the health order eases, at no extra cost. All those currently enrolled in class have been contacted about the new class arrangements. If you have any questions email renee@goodog.com.au.
  • Update 7th July, 2021: The NSW Premier announced a stay-at-home order at 11am on 7th July for an extra 7 days until Friday 16th July 11:59pm. Due to the health order some classes have moved online for their first class only, while other classes have moved outdoors. If further restrictions are announced some classes may move outdoors (to a safe space), another location, online (live), or class numbers may be reduced. If you attend two or more online classes, Goodog offers additional in-person socialisation once the health order eases, at no extra cost. Agility classes will continue from 5th July as they are outdoors, distanced and 10 people or fewer can attend. See the health order on outdoor exercising: Exercising/Community Sport. Please wear a mask 😷. All those currently enrolled in class have been contacted about the new class arrangements. If you have any questions email renee@goodog.com.au.
  • Update 26th June, 2021: The NSW Premier announced a stay-at-home order at 2pm on 26th June 2021 for 14 days. Due to the health order some classes have moved online and others have been postponed for 2 weeks. If further restrictions are announced some classes may move outdoors (to a safe space), another location, or online (live). If you attend two or more online classes, Goodog offers additional in-person socialisation once the health order eases, at no extra cost. Agility classes will continue from 5th July as they are outdoors, distanced and 10 people or fewer can attend. See the health order on outdoor exercising: Exercising/Community Sport. Please wear a mask 😷. All those currently enrolled in class have been contacted about the new class arrangements. If you have any questions email renee@goodog.com.au.
  • Update 25th June, 2021: The NSW Premier announced a further change at 11am today 25th June. The mask order is extended until at least 11.59pm on Friday 2nd July. Additionally, while the Northern Beaches is not affected by the latest stay-at-home order, some of you may work in the four Local Gov Areas/Council Zones – City, Randwick, Woollahra, Waverley. If you do work in these locations and are now under a stay-at-home order, please let us know as we have some options to continue training: renee@goodog.com.au.
  • Update 23rd June, 2021: After the change to masks rules last night 22nd June, the NSW Premier announced a further change at 11am today 23rd June. Masks are now mandatory and the 4sqm rule returns for community halls at 4pm today and therefore all Goodog classes. Please wear a mask in class until at last 1st July 2021, 12:01am.
  • Update 22nd June, 2021: Changes to the Greater Sydney mask guidelines were announced on Thursday 22nd June. Between 4pm Tuesday 22nd June 2021 and 12:01am Thursday 1st July 2021 masks are required or recommended for some indoor public spaces. While Goodog classes do not fall under the required segment, we recommend that clients wear a mask to class. So far outside of this time, masks are not a covid requirement for class, however if you are ill (standard illness) then please wear a mask for the comfort of others. If there is an associated case with a community hall, the in-person component of classes might be delayed and we believe that clients (and us) would like to avoid that outcome.
  • Update 9th May, 2021: Changes to the Greater Sydney guidelines were announced on Thursday 9th May and some restrictions will continue from the announcement on 6th May. Between 9th May 2021 and 12:01am 17th May 2021 masks are required or recommended for indoor public spaces. Community halls fall under the recommended category and so while masks are not a requirement Goodog is recommending that clients wear masks to keep our classes safe, and so they can continue. If there is an associated case with a community hall, the class might be delayed and we believe that clients (and us) would like to avoid that outcome. So far outside of this time, masks are not a covid requirement for class, however if you are ill (standard illness) then please wear a mask for the comfort of others. Additionally, no more than 25 people can gather indoors, however Goodog classes are below 25 people.
  • Update 6th May, 2021: Changes to the Greater Sydney guidelines were announced on Thursday 6th May and some restrictions have returned. Between 5pm 6th May 2021 and 12:01am 10th May 2021 masks are required for all indoor public spaces. So far outside of this time, masks are not a covid requirement for class, however if you are ill (standard illness) then please wear a mask for the comfort of others. Additionally, no more than 20 people can gather indoors, however Goodog classes are below 20 people.
  • Update 24th March, 2021: Changes to the N.S.W. government guidelines were announced on Wednesday 24th March as venue restrictions have eased. Classes are still restricted at 2 people per pup with some room for extra guests upon request.
  • Update 10th February, 2021: Changes to the N.S.W. government guidelines were announced on Wednesday 10th February 2021 as the 4 sqm rule has eased to 2 sqm. Classes are still restricted at 2 people per pup with some room for extra guests upon request.
  • Update 10th January, 2021: The rules for the Northern Zone of the Northern Beaches have eased and return to the rules for Greater Sydney. Welcome back to our northern zone clients.
  • Update 2nd January, 2021: From 12am 3rd January 2021, the southern zone of the Northern Beaches returns to the rules for Greater Sydney. As all Goodog classes are in the southern zone, classes continue in-person. Goodog continues to use the COVID Safe plan for all classes. Due to the return of the 4sqm rule, the people per pup rule is back to 2 and the Seaforth Vet classes in January will move to Balgowlah Scout Hall. Also, due to the mask requirements for some indoor activities, Goodog hopes to see clients in masks during class to protect our trainers, clients and themselves. However, wearing a mask in classes is not deemed a requirement by NSW Health.
  • Update 26th December, 2020: From 27th December, the health order reverts back to the stay-at-home orders on the Northern Beaches. If these continue to 9th January 2021, the first puppy class of 2021 on 9th January will move outdoors (to a safe space), another location, or online (live). If you attend online classes for an extended period, Goodog offers puppy-to-puppy playgroup sessions when the health order eases at no extra charge. All Goodog classes are in the southern zone of the Northern Beaches.
  • Update 20th December, 2020: While this update involves Greater Sydney we anticipate the 4sqm rule will return to the Northern Beaches when the current Northern Beaches order eases. Therefore, the Goodog policy has returned to the 4sqm rule when classes return in future.
  • Update 19th December, 2020: The health order update for the Northern Beaches does not allow any classes until at least 23rd December 11:59pm. This does not affect Goodog at this time considering there are no classes scheduled until 9th January 2021.
  • Update 17th December, 2020: A public health alert has been announced for the Northern Beaches. Residents of the Northern Beaches are to remain at home until 11:59pm on Sunday 20th December. Therefore the Puppy Preschool in Balgowlah on Saturday 19th December will move online (live class). If you are enrolled in this class, Goodog sent an email update today (17th Dec, 7:40pm) about the changes. Or, email us for more info renee@goodog.com.au.
  • Update 7th December, 2020: Changes to the N.S.W. government guidelines were announced on Monday 7th December 2020 as restrictions have eased. The Goodog plan has therefore updated to reflect the new 2sqm rule.

If you have any questions about NSW Health Order requirements, email us renee@goodog.com.au.